Firewall Computers Online Payment  
Welcome to Online Credit Card Payment for Firewall Computers. Here you can pay your invoice using Visa, Mastercard, American Express and Discover. To pay your invoice, simply click the Pay My Invoice button below, you will be re-directed to our secure online payment site where you will fill in the amount of your invoice and your payment information. If you have any questions you may call us at 360-612-0484.
      
Electronic Check Processing
 
 
Firewall Computers
PO Box 558
Cosmopolis, WA 98537
 
Phone 360-612-0484
Email steve@firewallcomputers.com
 
 
 
 
 
Standard Return Policy

Return for refund within: 20 days
Return for replacement within: 20 days
Special Order Items are non-refundable
Restocking Fee: Yes

This is our Standard Return Policy. Items covered by this policy must be returned to Firewall Computers within 20 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Firewall Computers.

 
Software Replacement Only Return Policy

Return Software for refund within: Non Refundable
Return Software for replacement within: 20 days (only if media is defective)
Return Defective Software for replacement within: 20 days

In the case of a damaged disk or otherwise nonfunctional software, the disk returned to Firewall Computers.

 
Refund Policy
All merchandise unless otherwise indicated may be returned within 20 days from the original invoice date for a refund. A 20% restocking fee may apply. These terms apply to all refunds. Most products are shipped with a refund/replacement guarantee period unless otherwise noted. Customers must inform Firewall Computers of any order discrepancy within 20 days from the invoice date so that we may investigate and resolve the situation accordingly. Special Order Items are non-refundable.
 
Software Return Policy
Retail Software may only be returned for refund within 20 days of the invoice date if the packaging is unopened and untampered with. Opened retail software cannot be returned for refund. If you have opened a retail software purchase to discover a damaged and/or defective disc, you may exchange the software for an identical replacement by contacting Firewall Computers at 360-612-0484. All OEM software including the operating system is 100% non-refundable once purchased and delivered. Downloadable software is refundable within 15 days of the original invoice date. Firewall Computers will confirm that the product has not been downloaded and, upon verification, the customer will be issued a letter of destruction. Once he/she agrees to the terms stipulated in the letter. Special Order Items are non-refundable.
 
Restocking Fee
A 20% restocking fee will be applied to all returns for refund. Shipping charges are non-refundable. No refunds after 20 days.
 
Warranty Policy
Firewall Computers will replace defective items that were purchased from Firewall Computers according to the manufacturers warranty. Firewall Computers does not extend the manufacurers warranty in any way unless otherwise stated. There may be a diagnostic fee for warranty replacements unless otherwise stated on original invoice.
 
Cancellation Policy
You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call 360-612-0484 to request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 4-5 business days.
 
Limitation of Liability
IN ALL CIRCUMSTANCES FIREWALL COMPUTERS MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. FIREWALL COMPUTERS SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. FIREWALL COMPUTERS SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT FIREWALL COMPUTERS HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.